Priacy Policy

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Serving Southern Florida Communities

Call (561) 543-7824

Site: www.altairmoldsolutions.com

Privacy Policy

Last Updated: July 17, 2025

Altair Mold Solutions ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with our website, services, and communication systems.

1. Information We Collect

We may collect personal information when you:

Fill out a quote request or contact form

Call, text, or email us

Schedule a service or consultation

Opt in to receive SMS/text message updates

The information we collect may include:

Full Name

Email Address

Phone Number

Property Address (if provided)

Service-related notes or preferences

Consent for SMS communications

2. How We Use Your Information

We use your information to:

Respond to inquiries and service requests

Schedule and manage appointments

Send service updates, reminders, or promotional messages (with your consent)

Improve our customer service and communication

Comply with applicable laws and legal requirements

3. SMS/Text Messaging Compliance

By submitting your phone number on our website or contact forms, you are opting in to receive SMS text messages from Altair Mold Solutions. These may include:

Appointment confirmations

Service-related notifications

Special offers or important updates

Message frequency may vary. Message and data rates may apply.

Opt-Out:

You can opt out at any time by replying STOP to any of our messages. You may also contact us to unsubscribe.

Help:

For support, reply HELP or contact us at (561) 543-7824 or [email protected].

We do not sell or share your phone number or personal data with third parties for marketing purposes.

4. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share your data with trusted third-party vendors only for the purpose of:

Providing requested services (e.g., appointment booking, messaging software)

Complying with legal obligations

Internal team coordination and support

5. Data Security & Retention

We implement appropriate technical and organizational measures to protect your personal data. Your information is retained only as long as necessary to fulfill the purposes outlined in this policy or as required by law.